Efter den genomförda enkätundersökningen kan det konstateras att Frequent flyer program inverkar på och förstärker medlemmarnas mobilitet. En ökad mobilitet leder även till ökade påfrestningar på miljön. Klimatkompensation, med donation av frequent flyer poäng, skulle kunna vara ett sätt för att minska på den förstärkta mobiliteten men viljan hos medlemmarna att spendera sina poäng på klimatkompenserande åtgärder är låg. Frequent flyer programmen bör dessutom omstruktureras så att de i högre utsträckning fokuserar på kringtjänster som inte bidrar till att förstärka medlemmarnas mobilitet..

Purpose: The study aims to, from a companys point of view, describe how strategic work with customer loyalty is done.Conclusion: Another possible way to try to create loyalty is to exceed the expectations whether the customer is a member of the loyalty program or not. A strong brand with a good reputation can also contribute to a stronger loyalty. Reward systems gradually reward the customers since they first need to collect points, or in this case miles, to be able to use them later on. The staff is often educated in service to be able to interact with the customer in a professional manner. One way to interact with the members of the loyalty program is through profiles on the internet.

This paper presents a study of Scandinavian Airlines? (SAS) Frequent flyer program, EuroBonus. The study describes the transfer pricing of award seats between EuroBonus and the airlines within SAS. Furthermore, it aims to determine what effects market-based transfer pricing would have on EuroBonus, the airlines within SAS and consequently on the SAS Group. We have found that the existing transfer pricing does not provide incentives for the airlines within SAS to satisfy EuroBonus? demand for award seats.

The arm?s length principle has existed in Swedish law since 1928 but has previously been given little attention. In 2007, documentation requirements were introduced, and the government began to do tax audits regarding transfer pricing. This thesis examines how the documentation requirements and tax audits affect the application of the arm's length principle. The research consists of nine interviews with a total of ten people at the tax authority (Skatteverket) and audit- and consulting agencies. The results of the interviews are analyzed using the agency theory. Many companies are risk averse and prefer having correct transfer pricing instead of taking on challenging strategies that can be risky in case of an investigation by Skatteverket.

En sammanfattning av uppsatsen på maximalt 8000 tecken.The purpose of this study was to analyse if there are in-store consumer behaviour differences between the consumers that use ASF and the consumers that not use ASF in store. More precisely this study had two objectives. The first objective was to create a conceptual model depicting the various behavioural effects that the use of ASF may result in. These variables were tested empirically in order to analyze if the use of ASF influence in-store consumer behaviour. The second objective was to analyze if there are differences in the routes taken by the consumers in store, in relation to whether the consumers use the ASF or not..

Bakgrund: Den senaste finansiella turbulensen på bankmarknaden har uppmärksammat att likviditetsriskhantering varit ett eftersatt område. Förtroendet för men även mellan banker minskade samtidigt som osäkerheten ökade. Detta påverkade bankernas möjligheter till att finansiera sig, vilket i sin tur ledde till ökade likviditetsrisker. Som ett sätt att öka förtroende och minska osäkerheten har Baselkommittén för banktillsyn, BCBS, föreslagit att mer information bör delges bankmarknaden. Problematisering: Om otillräcklig information om bankens likviditetsriskhantering offentliggörs, påverkar osäkerheten förtroendet för bankerna.

The aim of this thesis is benchmarking of the program, based on dynamic programming, that earlier was written to imitate the production planning at TSS.This thesis starts with a chapter about the construction of the DP-program, a shorter description of one and each of the program parts and also a list over the in- and output data in each program part. The DP-program consists of six linked MATLAB-files that together produce an optimized production plan for the different planning groups at TSS. The program reads in and reformat the given data and optimize the production of the articles in one group. Finally it compounds all article production plans and give us a production alternative.After running the program with new data the result shows, resembling with previous results, that TSS could be able to make some distinct cost-savings. According to the program, a 50 % decrease of TSS production costs is possible. .

The main objective of this study was to investigate the possible design of a horticultural therapy program in Swedish correctional treatment facilities. In the USA the use of horticultural therapy in offender rehabilitation is much more frequent compared with Sweden. The aim of these programs typically contains education for inmates. Research has been made indicating that these programs can have positive effects on psychosocial behavior and on vulnerability to substance abuse among incarcerated offenders. In this study the examples of these programs was categorized and analyzed from three perspectives; Vocational, social and therapeutic horticultural programs.

Introduction: Frequent attenders is a term used in health care services that define a person attending a health care setting more than four times during a 12 month period. Recently published research concerning frequent attenders in pediatric emergency departments describes their reasons for attending a health care service or characteristics of these individuals but lacks a qualitative approach exploring their experiences. There is a need of these experiences to be shared so that health care personnel caring for this group may gain a greater understanding of their needs and expectations.Aim: The aim of this study is to describe how parents of children defined as frequent attenders experience the care received at a pediatric emergency department.Method: Qualitative approach with semi-structured interviews. A pilot study of four interviews was conducted to test the method. Sampling consisted of parents of children defined as frequent attenders and that were not diagnosed with a chronic illness.

The purpose of this thesis was to create a saw pattern program for the sawmill industry. I have chosen to focus on the module that describes the shrinking on the wood. There are several theories about how the wood deforms by shrinking. Several hypotheses were simulated in the program and after testing them I decided to use only one of them (hypothesis C). The program is written in Visual Basic .NET and I choused that program language because it is easy to do changes in the layout. Another great advantage in Visual .Net is that you can mix different languages in the same program.

The aim of this thesis is to investigate which criteria that can be used to locate execution sites on the island of Gotland, Sweden. The execution sites, which are used to test the criteria against, range in date from early medieval period to 1876 when the last public execution in Sweden took place. Why these criteria can be used will be discussed along with attempts to explain why they have been used frequently or not so frequent. The results show that the execution sites are most commonly located in clear view, near roads, on heights and on unfertile soil. Other criteria that appears less frequent, but that still can be used in the process of locating execution sites, are graves, crossroads and boarders..

The purpose with this work that is the basis for this thesis was to help Nattavaara Economical association to develop a program for handling invoices, customer information, and storage. The program and this thesis have been done in cooperation with the economical association in Nattavaara. Some of the demands on the program are that it shall handle customer information, storage status, invoices and diesel consumption. The program must be able to printout invoices, reminders, delivery notes, a customer list and a storage list. All information will be stored in a database.

Det huvudsakliga syftet med min undersökning var att studera gymnasieelevers erfarenheter av mobbning samt studera deras attityder till denna företeelse. Genom att dela ut en enkät till fyra olika program på en gymnasieskola kunde skillnader och likheter påvisas mellan dessa. Resultat som enkätundersökningen visar är till exempel att förekomsten av mobbning var som störst på ett studieförberedande program och som minst på ett yrkesförberedande program. Ett annat resultat är att elever på ett kvinnligt dominerat program är mer benägna att ingripa vid mobbningssituationer jämfört med elever på ett manligt dominerat program..

The token economy program, which is a method for behaviour modification, has been used worldwide for different groups within different settings in order to vhange behaviour.Research has found the token economy program to be effective. However, research is limited to quantitative and experimental studies, and Swedish research in this field is brief. Nevertheless, the program is used in several institutions n Sweden. A qualitative study in Swedish settings could therefore be useful. The purpose of this paper is to examine the experiences of a token economy program using qualitative interviews.

Abstract The main aim for this research is to come to an understanding for why young people choose to apply for the machine program when the time comes for the students to make their choice of upper secondary school program. The second aim for this research is to try and come to an understanding on how to make the machine program more interesting for future students to apply to.  The method of this research is quality method with the usage of interviews. With a total of six students in the first grade going on a school in the middle part of the country I tried to get answers to my questions. There are many things that affect students when they are facing what gymnasium program to choose and a very common answer by students in this study is that friends and work after school are some of the reasons for why students choose, for example, the machine program. The study also shows that parents has less influence of the students choice of gymnasium program and in fact, all students in this study made the choice to pick the machine program as their gymnasium program, but not always the machine program as their first choice. With the comparison of similar studies with my study the results are often in line with what other scientist have come up with.